Schedule:
- Day shift
- Monday to Friday
Job Purpose: As an office manager at Horizon Air Solutions, you’ll play a pivotal role in our daily operations. Your responsibilities will include creating and implementing office systems, acting as a liaison between vendors and marketing partners, providing exceptional customer service, and assisting with various administrative tasks.
Education:
- Associate’s degree
- College undergraduates
Experience:
- Microsoft Office: 2 years (Required)
- Customer service: 2 years (Required)
- Office administration: 2 years (Required)
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Core values:
- Ethical
- Committed
- Constant improvement
- Disciplined
- Competitive
Desired goals and results:
Liaison between vendors, suppliers, and marketing partners:
- Upload pictures, gather testimonials, and collect five-star reviews independently and with marketing partners.
- Monitor the marketing partner dashboard daily.
- Handle equipment purchases and registrations.
- Submit client financing paperwork.
Customer service representative (CSR) duties:
- Input customer information accurately.
- Categorize calls as sales, repair, or maintenance.
- Offer and sell club memberships to eligible customers.
Using customer relation management software:
- Manage customer intake and dispatch.
- Analyze data and generate reports to support decision-making.
Assist in the daily operations of the business:
- Provide exceptional customer support.
- Send bank statements to the bookkeeper.
- Maintain electronic and paper filing systems.
- Assist in manual processes as needed.
Skills and proficiency:
- Strong communication skills via phone and email.
- Proficiency in Microsoft Office suite.
- Excellent analytical and problem-solving skills.
If you’re a dedicated and organized professional who thrives in a fast-paced environment, we invite you to apply for the office manager position at Horizon Air Solutions.
