• Without maintenance, your HVAC system will last about 10 years. If you’ve recently had two or more repairs to your furnace, boiler, or heat pump, it’s time to replace your heating system. A heating unit is a big financial investment. Fall furnace maintenance saves money by keeping your system running more efficiently for longer.
• The winter storm of 2021 is proof that we should keep our heating systems in good condition!
• If you have questions about heating system maintenance, call (346) 988-2977 or contact Horizon Air Solutions.
• If your AC breaks and it’s more than 90 degrees outside, that’s an emergency. If your boiler, furnace, or heating system breaks and it’s 40 degrees or below, that’s an emergency too.
• Signs to look for include:
• • Air blows cool when you need warm air.
  • HVAC system won’t turn on.
  • If your heating unit turns on and off, this is called short-cycling, and it’s an emergency in minus 40-degree weather.
  • Noises (clicking, clunking) can indicate an emergency.
  • Odd smell — if it’s the odor of burning plastic/electronics, don’t delay. If you smell gas, call your utility company, then call us ASAP.
  • Puddles or drips under your heating unit can be a frozen coil or refrigerant leak.
  • You suspect you have a furnace carbon monoxide leak:
    • Brown/yellow stains around the pilot light area of the unit.
    • Pilot light keeps blowing out.
    • You notice a gas-like exhaust smell.
• If you didn’t schedule fall heating maintenance, it’s not uncommon to smell burning dust the first time you turn on your heating unit. Odors you should be concerned about are:
• • Burning plastic/electrical: Turn off your heating system immediately and call Horizon Air for emergency heating repair.
  • Chemical/formaldehyde: A crack in the heat exchanger can cause this odor; it’s an emergency.
  • Lingering odors: We have several solutions for “bad air.” The overwhelming smell of cooking grease, cigarette smoke, or pet urine isn’t an emergency, but it isn’t healthy, either. Schedule an indoor air quality assessment.
  • Metallic: A heating unit component may be overheating. Turn the unit off and call us.
  • Mold/mildew or “dirty socks”: This is not an emergency, but it’s a health risk. Schedule an HVAC inspection.
  • Rotten eggs: This may indicate a gas leak. Turn off your heating unit, open windows, and call your utility company. Then call Horizon Air.
  • Sewage: This is dangerous. It means a sewage line is leaking into some area of your heating system. Call us, but we may advise you to call a plumber before scheduling an emergency repair.
  • Smoke: Turn off your heating system and call us ASAP.
• Without maintenance, your HVAC system will last about 10 years. If you’ve recently had two or more repairs to your furnace, boiler, or heat pump, it’s time to replace your heating system. A heating unit is a big financial investment. Fall furnace maintenance saves money by keeping your system running more efficiently for longer.
• The winter storm of 2021 is proof that we should keep our heating systems in good condition!

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• If you didn’t schedule fall heating maintenance, it’s not uncommon to smell burning dust the first time you turn on your heating unit. Odors you should be concerned about are:
  • Burning plastic/electrical: Turn off your heating system immediately and call Horizon Air for emergency heating repair.
  • Chemical/formaldehyde: A crack in the heat exchanger can cause this odor; it’s an emergency.
  • Lingering odors: We have several solutions for “bad air.” The overwhelming smell of cooking grease, cigarette smoke, or pet urine isn’t an emergency, but it isn’t healthy, either. Schedule an indoor air quality assessment.
  • Metallic: A heating unit component may be overheating. Turn the unit off and call us.
  • Mold/mildew or “dirty socks”: This is not an emergency, but it’s a health risk. Schedule an HVAC inspection.
  • Rotten eggs: This may indicate a gas leak. Turn off your heating unit, open windows, and call your utility company. Then call Horizon Air.
  • Sewage: This is dangerous. It means a sewage line is leaking into some area of your heating system. Call us, but we may advise you to call a plumber before scheduling an emergency repair.
  • Smoke: Turn off your heating system and call us ASAP.

• If your AC breaks and it’s more than 90 degrees outside, that’s an emergency. If your boiler, furnace, or heating system breaks and it’s 40 degrees or below, that’s an emergency too.
• Signs to look for include:
• • Air blows cool when you need warm air.
  • HVAC system won’t turn on.
  • If your heating unit turns on and off, this is called short-cycling, and it’s an emergency in minus 40-degree weather.
  • Noises (clicking, clunking) can indicate an emergency.
  • Odd smell — if it’s the odor of burning plastic/electronics, don’t delay. If you smell gas, call your utility company, then call us ASAP.
  • Puddles or drips under your heating unit can be a frozen coil or refrigerant leak.
  • You suspect you have a furnace carbon monoxide leak:
    • Brown/yellow stains around the pilot light area of the unit.
    • Pilot light keeps blowing out.
    • You notice a gas-like exhaust smell.