Heat Pump Repairs
Year-Round Home Comfort Solutions In Houston, TX

Reliable Heat Pump Repair in Houston, TX

A faulty heat pump causes more than mere discomfort. It can cause your pipes to burst and send your utility bills skyrocketing. It takes just six hours for pipes to freeze in an unheated home. Exposure to icy temperatures also suppresses your body’s immune response, increasing the odds of infection. Horizon Air is available 24/7, so you’ll never have to deal with a chilly home again. 

Signs That Your Heat Pump Needs Repair

A healthy heat pump ticks along without drawing attention, so if you’ve noticed something odd, your unit probably needs professional attention. Look out for a few key symptoms, including: 

  • Your Pump Is Coated in a Thick Coat of Ice in Winter: A thin ice coating is typical on cold days, but that coating will thicken if your pump isn’t switching into defrost mode. Ice can ruin your fins, fan blades, and compressor. These are expensive components, so it’s essential to deal with the problem promptly. Your coils will be the first component to freeze, so take a closer look. If your defrost mechanism has failed, turn off your heat pump and call Horizon Air Solutions. 
  • Your Unit Is Cycling Constantly: Your heat pump relies on its thermostat, filters, and blowers to prevent overheating. If any of those components are failing, your unit can short cycle. This leads to overheating, which can cause permanent damage to your compressor and motor. If you notice your indoor temperature isn’t the same as your thermostat setting, your heat anticipator probably needs to be repaired. 
  • You Hear Unusual Noises: Your heat pump should function silently. You might have a broken belt or loose blower blade if you hear grinding, rattling, or buzzing. Grinding is a sign of resistance, which can be devastating to many of your components, so it’s best to turn off your unit entirely and call a professional.
  • Your Blower Isn’t Working: A faulty blower has several potential causes. You might need a new belt or a thermostat recalibration. If you’re lucky, your blower issue might be caused by a clogged filter. This is an easy repair that you can perform yourself. Let Horizon Air nurse your unit back to health if changing your filter doesn’t fix the problem. 
  • You’ve Noticed an Icy Coating in Summer: While a thin layer of ice is expected in winter, it’s always an ominous sign in the summer. Your defrost mechanism is probably faulty. This could be caused by a refrigerant leak, clogged filter, or dirty coils. It’s advisable to turn your unit off at the first sign of ice to prevent irreparable damage. 
  • Your Airflow Is Weak: Several malfunctioning parts could cause poor airflow. Something might be blocking your vents or backing up your drain line. This can occur when the area has become pressurized or obstructed, but a bad installation can be damaging. If your ductwork is oversized and your vents are too small, your air pressure will be restricted. Your duct runs might also be disconnected or blocked. A duct leak can affect the quality of your air. It’s crucial to change your filter once a month, but call the professionals if regular attention isn’t helping. One of the most common causes of heat pump woes is aging. Your unit has a finite life span of about 15 years, so frequent breakdowns are normal for old age. 

Choose Horizon Air for Heat Pump Repair in Houston, TX

If you’re searching for an experienced team for heat pump repair, look no further than the industry-leading technicians at Horizon Air. When you call us for service, we will arrive promptly, assess your issue thoroughly, and offer a comprehensive explanation of what we find and the repairs needed. We offer upfront pricing and will never surprise you with hidden fees on your final bill! 

At Horizon Air Solutions, we understand the importance of a properly functioning heat pump, especially in the unpredictable climate of Houston. Our technicians are highly trained and equipped with the latest tools and technology to diagnose and repair any issue with your heat pump quickly and effectively. We prioritize customer satisfaction and strive to exceed expectations with every repair job.

Frequently Asked Questions About Heat Pump Repair in Houston

  • How can I prevent my heat pump from breaking down?
    Regular maintenance is key to preventing breakdowns. Schedule annual maintenance with Horizon Air Solutions to ensure your heat pump is running smoothly.
  • What should I do if my heat pump stops working suddenly?
    If your heat pump stops working unexpectedly, check the thermostat settings and circuit breaker first. If the issue persists, contact Horizon Air Solutions for immediate assistance.
  • How often should I have my heat pump serviced?
    It's recommended to schedule annual maintenance checkups for your heat pump. This helps ensure optimal performance, identify potential issues early, and extend the lifespan of your unit.
  • What factors affect the lifespan of a heat pump?
    Several factors can influence the lifespan of a heat pump, including proper installation, regular maintenance, the quality of the unit, and local climate conditions.
  • My heat pump isn't heating or cooling as effectively as it used to. What should I do?
    Inefficient performance could be due to several factors, including dirty filters, refrigerant leaks, or electrical problems. A technician can assess the issue and provide the necessary repairs.
  • My heat pump keeps tripping the breaker. Why is this happening?
    Frequent breaker trips might be caused by electrical problems within the heat pump, overload, or a short circuit. A professional can safely diagnose and resolve the issue.

Get started with your Houston heat pump repairs by calling us at (346) 988-2977 or contact us online today!

Rising Above the Rest: Read Reviews from Those We've Helped

    "Would Highly Recommend!"
    Great service and work from Horizon Air Solutions!
    - Jason S.
    "Definitely a 5 Star Service"
    Best prompt service ever and very detailed!! Definitely a 5 star service
    - Julie A.
    "Excellent Work and Dedication"
    I would like to thank Jorge and his crew from Horizon Air solutions for the excellent work and dedication to service members and assistance in making sure that my family and I are cool during this hot and crazy summer.
    - Roderick T.
    "I Had the Best Experience"
    I had the best experience with David! Not only did he do an excellent job, but he was flexible, and explained things very well.
    - Stephanie V.
    "Very Professional!"
    Very professional friendly to talk to and convinced me kindly to purchase.
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    "Great Experience!"
    It has been a great experience, this is what I have been looking for, professional people, willing to assist me whenever I require, the best quality of the product and the best service.
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    "A+ Company!"
    The service was above and beyond completely professional knowledge able and affordable.
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    "Highly Recommend!"
    I am very pleased with the results. All the staff were very professional.
    - Robert S.
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Commonly Asked Questions

Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 346-988-2977 today!

  • How do I know when it's time to replace my furnace?

    Without maintenance, your HVAC system will last about 10 years. If you’ve recently had two or more repairs to your furnace, boiler, or heat pump, it’s time to replace your heating system. A heating unit is a big financial investment. Fall furnace maintenance saves money by keeping your system running more efficiently for longer.

    The winter storm of 2021 is proof that we should keep our heating systems in good condition!

    If you have questions about heating system maintenance, call (346) 988-2977 or contact Horizon Air Solutions.

    If your AC breaks and it’s more than 90 degrees outside, that’s an emergency. If your boiler, furnace, or heating system breaks and it’s 40 degrees or below, that’s an emergency too.

    Signs to look for include:

    • Air blows cool when you need warm air.
    • HVAC system won’t turn on.
    • If your heating unit turns on and off, this is called short-cycling, and it’s an emergency in minus 40-degree weather.
    • Noises (clicking, clunking) can indicate an emergency.
    • Odd smell — if it’s the odor of burning plastic/electronics, don’t delay. If you smell gas, call your utility company, then call us ASAP.
    • Puddles or drips under your heating unit can be a frozen coil or refrigerant leak.
    • You suspect you have a furnace carbon monoxide leak:
      • Brown/yellow stains around the pilot light area of the unit.
      • Pilot light keeps blowing out.
      • You notice a gas-like exhaust smell.

    If you didn’t schedule fall heating maintenance, it’s not uncommon to smell burning dust the first time you turn on your heating unit. Odors you should be concerned about are:

    • Burning plastic/electrical: Turn off your heating system immediately and call Horizon Air for emergency heating repair.
    • Chemical/formaldehyde: A crack in the heat exchanger can cause this odor; it’s an emergency.
    • Lingering odors: We have several solutions for “bad air.” The overwhelming smell of cooking grease, cigarette smoke, or pet urine isn’t an emergency, but it isn’t healthy, either. Schedule an indoor air quality assessment.
    • Metallic: A heating unit component may be overheating. Turn the unit off and call us.
    • Mold/mildew or “dirty socks”: This is not an emergency, but it’s a health risk. Schedule an HVAC inspection.
    • Rotten eggs: This may indicate a gas leak. Turn off your heating unit, open windows, and call your utility company. Then call Horizon Air.
    • Sewage: This is dangerous. It means a sewage line is leaking into some area of your heating system. Call us, but we may advise you to call a plumber before scheduling an emergency repair.
    • Smoke: Turn off your heating system and call us ASAP.

    Without maintenance, your HVAC system will last about 10 years. If you’ve recently had two or more repairs to your furnace, boiler, or heat pump, it’s time to replace your heating system. A heating unit is a big financial investment. Fall furnace maintenance saves money by keeping your system running more efficiently for longer.

    The winter storm of 2021 is proof that we should keep our heating systems in good condition!

  • Why is there a weird smell coming from my heat vents?

    If you didn’t schedule fall heating maintenance, it’s not uncommon to smell burning dust the first time you turn on your heating unit. Odors you should be concerned about are:

    • Burning plastic/electrical: Turn off your heating system immediately and call Horizon Air for emergency heating repair.
    • Chemical/formaldehyde: A crack in the heat exchanger can cause this odor; it’s an emergency.
    • Lingering odors: We have several solutions for “bad air.” The overwhelming smell of cooking grease, cigarette smoke, or pet urine isn’t an emergency, but it isn’t healthy, either. Schedule an indoor air quality assessment.
    • Metallic: A heating unit component may be overheating. Turn the unit off and call us.
    • Mold/mildew or “dirty socks”: This is not an emergency, but it’s a health risk. Schedule an HVAC inspection.
    • Rotten eggs: This may indicate a gas leak. Turn off your heating unit, open windows, and call your utility company. Then call Horizon Air.
    • Sewage: This is dangerous. It means a sewage line is leaking into some area of your heating system. Call us, but we may advise you to call a plumber before scheduling an emergency repair.
    • Smoke: Turn off your heating system and call us ASAP.
  • How do I know when a repair is an emergency?

    If your AC breaks and it’s more than 90 degrees outside, that’s an emergency. If your boiler, furnace, or heating system breaks and it’s 40 degrees or below, that’s an emergency too.

    Signs to look for include:

    • Air blows cool when you need warm air.
    • HVAC system won’t turn on.
    • If your heating unit turns on and off, this is called short-cycling, and it’s an emergency in minus 40-degree weather.
    • Noises (clicking, clunking) can indicate an emergency.
    • Odd smell — if it’s the odor of burning plastic/electronics, don’t delay. If you smell gas, call your utility company, then call us ASAP.
    • Puddles or drips under your heating unit can be a frozen coil or refrigerant leak.
    • You suspect you have a furnace carbon monoxide leak:
      • Brown/yellow stains around the pilot light area of the unit.
      • Pilot light keeps blowing out.
      • You notice a gas-like exhaust smell.